1) Log in and go to ‘my account’ 2) Select ‘orders’ from the menu and select the order you wish to return 3) Fill in the required fields 4) Print off your returnslable, stick it visibly on your package and send using a recorded delivery method. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods. If returning something from Europe you are responsible for the delivery cost. The item must be returned in ‘showroom condition’, with its original packaging, tags and with a valid receipt/delivery note. Return Items to a storeĪny item (excluding food and underwear) can be returned to any Leisure Lakes Bikes store not just the one you made your purchase at, including those made online. Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged.
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